I agree to the following terms and conditions:
If you are running late for an appointment, please contact Horizon Hypnotherapy as soon as possible. Unfortunately, a full session cannot be guaranteed if you are late, but we will try to accommodate you if possible. Failure to attend an appointment without notification will result in full payment of the session being due. Where the session has been prepaid there will be no refund.
If it is necessary for you to cancel or reschedule an appointment, please provide at least 24-hours’ notice so that the appointment can be offered to another client. If you provide less than 24-hours’ notice, the full fee for that session will be charged.
I agree to the fees that are listed on: https://www.horizons-hypnotherapy.com.au/pricing.html or which are listed in individual treatment plans, when such are being issued by Horizons Hypnotherapy and accepted by me. Horizons Hypnotherapy reserves the right to alter prices without notice. Pre-purchased treatment packages and treatment plans in process will not be affected.
I agree to the use of hypnosis as a therapeutic treatment tool as part of my Clinical Hypnotherapy sessions. I understand that Clinical Hypnotherapy is not a substitute for allopathic medical care and I should continue any present medical treatment and consult my regular medical doctor for treatment of any new or existing illnesses. I confirm that I am seeking alternative/complementary and non-medical treatment that may not be supported or endorsed by established medical practice. I accept that no guarantee of a cure can be given for any presenting issue or any issues which may become apparent during therapy.
I understand that if I disclose that I have committed certain serious criminal offenses, the therapist is obliged by law to report me to the authorities. I further understand that if the therapist deems that I may be a physical threat to myself or others he/she is obliged to report this.
Horizons Hypnotherapy is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The National Privacy Principles (NPPs) govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.horizons-hypnotherapy.com.au and from third parties. We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Horizons Hypnotherapy will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
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L2, 66 Spit Rd
Mosman, NSW 2088
ABN: 89 316 425 498